Min. balance to start service is $40.00. $100 credit requires an initial payment of at least $75. The $100 credit is paid in installments of $10 every 30 days for 10 months. Service must be maintained for 180 days or all promotion credits will be charged back to the account.
A. Payless Power's per KWH rates are flexible and may vary, but they will always be competitive. Call 1-888-620-3785 for our current rate.
A. In accordance with PUC regulation, the Terms of Service, the Energy Facts Label, Your Rights as a Customer, and a Payless Power Welcome Letter will be mailed out the day after service activation in a Welcome Packet.
A. Payless Power accepts payments over the phone using a debit or credit card. Customers may also pay in cash at specified payment locations. Payless Power does NOT accept checks, money orders, Moneygram, or Western Union for initial payments because we cannot send an order until payment is received, and it can take up to a week to receive and verify the payment.
A. Yes. Payless Power will accept a Partial Payment for an extension of service. Customer Service must adhere to the payment amounts and dates that are automatically calculated by the billing platform.
A. No. The initial quote is valid for 15 days, and a mailed payment will take longer than that to be received and processed. Initial payments must be made using a debit card over the phone or in cash at an authorized payment location such as ACE Cash Express.
A. The number to call in case of a service outage is printed on your prepaid electricity bill. Service outages will be handled by the local electricity service provider.
A. The Payless Power sales number is 1(888) 620-3785. The service line can be reached Monday-Friday, 8:00 AM - 8:00 PM and Saturday 9:00 AM - 5:00 PM
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